Summit Services Coordinator 

Endeavor Business Media is a cutting-edge media company covering a variety of industries where decision-makers across the world look first to gain the leading edge in their markets. With a fast-paced and growth-oriented environment, Endeavor values exceptional performance and recognizes the outstanding people who work together to make success happen.

Position Summary:

Coordinate all travel-related information for b2b events and be the main point of contact to communicate all event-related information to customers. This role is ideal for a detail-oriented and deadline-driven person who enjoys helping both customers and team members achieve success.

Responsibilities:

  • Serve as main point of contact for event suppliers

  • Manage written and verbal supplier communications according to benchmarks and deadlines

  • Gather all company and representative information for each supplier

  • Request and collect flight itineraries

  • Communicate and collect product display information

  • Provide communication about onsite event logistics including travel confirmations

  • Send pre-event ranking surveys and collect responses

  • Send post-event surveys and contact lists

  • Chase the completion of each of the above to meet deadlines for travel arrangements, event production, and matching process

  • Manage travel data for all participants

  • Enter travel data for all event participants into event management software and Excel lists

  • Ensure data cleanliness, consistency, completeness, and accuracy

  • Load ranking responses for all event participants

  • Export data for hotel rooming lists, transportation lists, dietary restrictions, and list for travel confirmations

  • Provide travel reimbursement lists to accounting and ensure compliance

  • Perform additional tasks as requested as part of Event Operations team to include:

  • Research potential entertainment, off-site dinner locations, décor for themed events

  • Work with Event Manager and transportation on manifest and changes

  • Work with Event Manager and hotel on rooming list and changes

  • Assist in the meeting matching process, as needed

  • Domestic travel to up to 6 events per year, as needed

 

 

Education/Work Experience/Special Skills:

  • Associate’s or Bachelor's degree

  • Excellent written and verbal communications skills

  • Impeccable attention to detail

  • Deadline-oriented and self-motivated

  • Customer service mindset

  • Proficient with Microsoft Office Suite, especially Excel

  • Experience using CRM software preferred

We offer competitive benefits package including medical, dental, vision, life insurance, disability, 401(k), generous PTO & paid holidays. For consideration, please send cover letter, resume and salary requirement to resume@endeavorb2b.com.

 

We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.

©2019 ENDEAVOR BUSINESS MEDIA

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